If you’re asking yourself how to deal with a grievance in the human resources department, there are some answers. First, you need to know who will be dealing with your complaint. For example, it may be your direct supervisor or the human resources department that handles your employment issues. Both of them have access to different resources that can be used to handle the situation. In addition, both of them have the authority to ensure that you’re treated fairly and that the proper channels of dispute resolution are used. A HR Cheltenham based company like https://www.hrpeoplesupport.co.uk/ can help with this.
Second, you need to be sure that you’re not responding in a manner that will worsen the situation. Ask your boss to give you an update once the meeting is complete and let him know what happened. The update should be no more than a few lines long so that your boss doesn’t take too much time responding.
Finally, you need to know who to contact if you have a problem that hasn’t been dealt with as yet. You may not be aware that there are different HR department resources available to you depending on the nature of your complaint. In addition, there may be informal channels for dealing with the issue such as informal complaints management or an informal written policy (such as one that outlines your rights as an employee). The HR department can also help you find other resources that can be helpful in dealing with your grievance.